Our goal is to keep you 100% satisfied and entertained. The most common customer questions are answered below.
MY PASSWORD IS NOT WORKING
Remember! Your username and password are CaSe SeNsItIvE. Type in your username and password EXACTLY as you did when you first joined. Make sure your caplock button is not engaged.
Your username may have been used by multiple computers. Password sharing is NOT allowed. Our system detects multiple logins and will disable passwords that have logged in from multiple computers. If you have shared your password with another person or if you have logged in from more than one computer at a time, your password may have been temporarily disabled. It will reset itself within a few hours. If this happens more than once, your password will be permanently disabled.
If you just joined the site minutes ago and cannot get in, please try again after waiting 3 minutes.
If you still cannot access the site, please contact our support team.
Our billing professionals are dedicated to helping resolve your problem. If you do not find an answer to your question on this page:
WHAT SOFTWARE DO I NEED?
You need no special software to use our website and view our movies. Our movies are best viewed with Microsoft's FREE Windows Media Player. Make sure you have the latest updated version which is available free on Microsoft's website
You will need a free program called Flip4Mac to watch the wmv movies. You can download it for free
CONTACT SUPPORT TEAM HERE